RoboForex is a global, multi-asset retail brokerage that was founded in 2009. Clients have a choice of multiple trading platforms and access to 7 asset classes and more than 12 000 instruments for trading. RoboForex offers forex trading on 40 currency pairs and CFDs on stocks, indices, commodities, metals and energy. RoboForex also offers ETFs which is an instrument that allows you to trade several assets as one stock.
Who owns RoboForex?
RoboForex is part of RoboForex Global that was established in 2009. RoboForex Global headquarters are based in Belize City, Belize. The brokerage group has representative offices in the major forex trading jurisdictions.
Is RoboForex regulated?
RoboForex is also a member of and regulated by The Financial Commission. RoboForex is covered by the Financial Commission Compensation Fund and provides access to execution quality certificates with Verify My Trade.
The International Financial Services Commission (the “IFSC”) is a statutory body established under the International Financial Services Commission Act to regulate and supervise the international financial services sector.
The IFSC comes under the portfolio responsibility of the Minister of Finance. The Minister has the power to appoint the chairperson from amongst any of the public sector members of the Commission. The Director General of the Commission is the Chief Executive Officer who is appointed by the Commission with the approval of the Minister.
IFSC Belize follows the international AML (Anti-money laundering) policy.
The Financial Commission is the first of its kind independent external dispute resolution body dedicated specifically to Forex that ensures that traders are getting their disputes resolved in a quick, efficient, unbiased and authentic manner.
The Financial Commission has united independent, top industry professionals and created the most efficient Dispute Resolution Committee that can help resolve any dispute arising in the forex trading sector and provide a professional and unbiased opinion for disputes in digital currency trading.
No, RoboForex is not regulated in South Africa by the Financial Sector Conduct Authority (FSCA).
Yes, RoboForex is a legitimate forex and CFDs broker and electronic trading platform. It is regulated under license to perform forex broker and multi-asset trading services by a recognised regulatory authority and is covered by the Financial Commission Compensation Fund.
RoboForex provides further security of client funds by:
In terms of security, state-of-the-art electronic trading platform options, research and education; RoboForex is rated highly as a trusted broker. RoboForex has been in business since 2009 and has established itself as a regulation-compliant forex and CFDs broker that is safe to use by traders in Africa.
In terms of security, RoboForex is regulatory compliant and has put in place recognised processes to keep your information and money secure so you can trade forex and CFDs with peace of mind.
RoboForex Ltd is an international Forex broker that holds a special brokerage license at IFSC Belize “Trading in financial and commodity-based derivative instruments and other securities”, number 000138/210.
Membership of the Compensation Fund of The Financial Commission
RoboForex Ltd is a Member of the Compensation Fund of The Financial Commission. The Compensation Fund provides protection up to €20 000 per case should a Member refuse to adhere to a judgment from the Financial Commission.
Verify My Trade (VMT)
RoboForex Ltd has received the execution quality certificate Verify My Trade (VMT) that confirms its compliance with the strict requirements of the Financial Commission to its member brokers.
Negative Balance Protection
RoboForex Ltd automatically tops up the balance to 0 and the client doesn’t pay anything in the case where market volatility doesn’t allow the client to keep a positive balance on his/her trading account.
Membership of The Financial Commission
RoboForex Ltd is a member “A” of The Financial Commission. The purpose of the Commission is to allow for alternative pre-trial settlement of disputes between traders and brokerage companies.
RoboForex has implemented a Civil Liability insurance program for a limit of 5 million EUR which includes market-leading coverage against omissions, fraud, errors, negligence, and other risks that may lead to financial losses of clients.
RoboForex requires two-step authentication to enhance the security of the information in your Members Area and to protect your personal information and funds from hackers using SMS and backup codes.
MetaTrader is an electronic trading platform that was pioneered by the developers, MetaQuotes Software. The software company has released a number of versions since it started up in 2002 but hit the jackpot with a significantly enhanced version called MetaTrader 4 that it took to market in 2005. In 2010, MetaQuotes Software introduced the significantly re-coded MetaTrader 5.
Today, MetaTrader 4 (MT4) is one of the most widely-used online trading platforms for retail foreign exchange (forex) speculative traders. MetaTrader 5 (MT5) is a more advanced trading platform and is growing in popularity as investors find value in its superior features.
MT4 and MT5 both provide forex traders with an advanced automated trading system supplemented with advanced technical analysis features and expert advisors. MT4 was built almost entirely for forex trading, where MT5 functions to provide traders with access to CFDs, stock and futures. Bear in mind, MT5 is not an upgrade of MT4, it has its own function.
MT4 is simpler to use and more suitable for investors who are new to trading in forex. MT5 is a more versatile trading platform with advance features and suitable for investors who are trading across a broader platform than forex.
cTrader is a platform for experienced traders who prefer order execution speed and unconventional instruments to implement their trading strategies. The RoboForex cTrader trading platform is available for desktop download and via web browser and offers features such as:
RoboForex R Trader
The RoboForex R Trader platform is available via web browser and offers the following features:
CopyFX is a copy trading investment platform developed by RoboForex Global. CopyFX allows you to access the forex market as an investor or become a manager. It is suitable for both beginners and experienced traders.
RoboForex provides access to a wide variety of research which includes a blog, forex analysis and forecast articles. RoboForex offers clients its own RoboForex Analytics Center which provides market sentiment, analytical reviews, trading signals, videos and an Economic Calendar.
Subscription to the RoboForex Analytics Center is free and the subscription period is unlimited.
RoboForex provides access to an impressive range of educational videos covering a wide amount of topics. This includes trading guides and strategies, economic indicators and an online trading video course.
This RoboForex video tutorials are particularly useful to beginners because they are dedicated to basics of trading on the forex market, different aspects of technical and fundamental analysis, psychology of trading, and risk management.
RoboForex video tutorial are available for free: login to your Members Area and go to the Education section of RoboForex Analytics Center.
RoboForex offers access to 7 asset classes via multiple trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5). The asset classes include Forex, Stocks, Indices, ETFs, Soft Commodities, Energies and Metals.
|Forex||More than 40 currency pairs|
|Stocks||CFDs on stocks of Amazon, Facebook, Siemens and more than 12 000 other instruments|
|Indices||Trading instruments which consist of a group of bonds and show changes in their prices; examples of indices include the FTSE 100 (UK100), Dow Jones, the DAX and NASDAQ100|
|ETFs||More than 1 000 different ETFs, including FITS, SPY, USMV and UUP|
|Soft commodities||Invest into ETFs on cocoa, coffee, corn, wheat, sugar, soybean, fruit and more|
|Energies||ETFs and CFDs on heating oil, oil, natural gas and ethanol|
|Metals||Invest in Gold (XAU/USD), Silver (XAG/USD) and ETFs on gold, palladium, platinum and silver|
Does RoboForex offer cryptocurrency trading
Yes, RoboForex offers cryptocurrency trading on its MT4 and MT5 trading platforms as CFDs. Traders cannot buy and sell the underlying asset (e.g. Bitcoin, Ethereum).
In March 2022, RoboForex announced its decision to cut down the list of cryptocurrencies and crypto-indexes available for trading in MetaTrader 4, MetaTrader 5 and R Trader.
Yes, RoboForex offers social trading through the CopyFX trading platform. CopyFX was developed by the RoboForex Group to simplify the trading process for its clients, allow them to manage their own risks more accurately as well as share their trading experience for additional profits.
Yes, RoboForex offers trading in the NASDAQ 100 technology stock index, accessible as CFDs. RoboForex offers a free video course on trading on NASDAQ and NYSE stock exchanges. These lessons help clients to go deep into data analysis, find out about specifics of working with different instruments and learn how to create trading strategies.
The NASDAQ Composite Index is arguably the most significant large-cap growth index in the world. The Index comprises 100 mega companies – domestic and foreign – listed on the premier index, the NASDAQ, aka US_Tech100.
The NASDAQ Composite Index (US_Tech 100) has outperformed the S&P 500 index 10 times over in the past 12 years (as at March 2022). By the end of 2019, the market capitalisation of the NASDAQ was $9.8 trillion. By 2022, that figure had increased substantially.
RoboForex is an award-winning forex broker and the recipient of more than 10 prestigious awards.
|Best Mobile Trading App||2021 Global Forex Awards – B2B|
|Best Investment Products||2020 Global Brands Magazine Awards|
|Best Partnership Program (LATAM)||2020 Global Banking & Finance Awards|
|Most Trusted Broker||2020 International Business Magazine Awards|
|Most Transparent Asian Forex Broker||2020 Global Forex Awards Retail|
|Best Global Mobile Trading App||2020 Global Forex Awards B2B|
Traders and investors cannot directly access the forex market. They must trade through a trading platform hosted by a regulated forex and CFDs broker.
To start trading the financial markets with RoboForex, you need to register an account, choose a trading platform, an account base currency and a leverage value. Once you’ve decided how and what you will trade, you can open a corresponding RoboForex trading account.
After signing up with RoboForex, you will receive your login credentials via email. You are required by law to verify your account by uploading copies of your identity documents. You can then deposit funds into your trading account and start trading.
To open a forex trading account with RoboForex, follow the simple steps below:
RoboForex offers 5 main types of trading accounts; Prime, ECN, R Trader, ProCent and Pro. RoboForex also offers demo trading accounts and Islamic swap-free accounts. Each RoboForex account type has different features and conditions which are suitable for different types of forex traders.
|Prime account||For experienced traders to trade on multiple asset classes with up to 300:1 leverage, with floating spreads from 0 pips with commissions payable. The minimum deposit is 10 USD/EUR.|
|ECN account||For professional traders who want the tightest spreads and high execution speeds to trade on multiple asset classes with up to 500:1 leverage, with floating spreads from 0 pips and commissions payable. The minimum deposit is 10 USD/EUR.|
|R Trader||For multi-asset class stock trading for experienced traders to access 12 000 plus markets with a maximum leverage of 300:1 and commissions payable. Minimum deposit 100 USD.|
|ProCent||For traders who want to use cents as the base currency; recommended for beginner traders. Maximum leverage is 2000:1 with floating spreads from 1.3 pips and a minimum deposit of 10 USD/EUR.|
|Pro||For the most optimal trading conditions to trade on multiple asset classes with a maximum leverage of 2000:1 and floating spreads from 1.3 pips and a minimum deposit of 10 USD/EUR.|
Does RoboForex offer a free demo account?
Yes, RoboForex offers a free demo account. Clients can register and sign up for a free demo account which is instantly available to start trading virtual (fake) money. It gives clients access to the forex and CFDs market which can be traded in real time under real market conditions but with zero risk of losing real money on a forex trade order.
Once beginner traders has spent time learning how to trade on a free demo account, they progress to opening a mini trading account that requires only a small amount of capital.
Does RoboForex offer an Islamic account
Yes, RoboForex offers an Islamic trading account. This is known as a ‘no swap account’ because the accounts charge no swap or rollover interest on positions held overnight in the forex market. Only an administration fee is charged on open positions.
Islamic trading accounts are only offered to clients of Muslim faith as it allows them to engage in online forex trading while conforming to Sharia Law.
After you’ve funded your RoboForex account, you can apply for an Islamic account. The request will then be forwarded to the relevant department for review and approval. Requests are usually processed within 1-2 business days.
Funds can be deposited into a RoboForex trading account in multiple ways; via credit and debit cards, bank wire transfer and eWallet payment methods such as Neteller, Skrill, Fasapay, POLi, China UnionPay, AdvCash, AstroPay and others.
RoboForex offers traders more than 20 methods to withdraw funds. You can withdraw funds from your account in your Members Area.
To do this:
Withdrawal applications should be processed by RoboForex within two business days from 9h00 to 18h00 (EET). If you have any queries at any step of the withdrawal procedure, you can contact RoboForex Live Support.
Otherwise you can use the RoboForex automatic withdrawal system. This service reduces the fund transfer time up to 1 minute. Requests are processed in the working hours as well as on weekends, public holidays and after trading sessions have closed.
RoboForex offers 0% commissions on deposits and withdrawals. Roboforex covers all expenses for depositing funds into accounts and making withdrawals.
RoboForex offers a Withdrawal Without Commission feature. You can withdraw funds from your account with no commissions twice a month. This service works on the permanent basis and allows RoboForex traders to withdraw funds from their accounts without paying any commission on the first and the third Tuesday of each calendar month.
RoboForex has mixed fees with non-commission and commission-based accounts. Commissions and spreads depend on the type of account you open. RoboForex does not charge any account fees and deposits and withdrawals are free of charge.
Commission of $10 per million traded on Forex pairs
Commission of $4 per million traded on CFD Indices and Energies
Commission of $150 per million traded on US Stock CFDs
|Pro Cent||Commission-free with spreads and swaps payable|
|Pro Standard||Commission-free with spreads and swaps payable|
Commission of $20 per million traded on forex pairs
Commission of $5 per million traded on CFD Indices and Energies
Commission of $200 per million traded on US Stock CFDs
|R Trader account|
US Stocks Pro commission of 0.0045 USD per share with a minimum commission of 0.25 USD with a maximum leverage of 20:1.
US Stocks commission of 0.02 USD per share with 1.5 USD minimum with a maximum leverage of 2:1.
US Stock CFDs commission of 0.015 per share with 1.5 USD minimum with a maximum leverage of 20:1
The minimum deposit for a RoboForex trading account depends on the type of account.
|10 USD/10 EUR or equivalent in the account currency|
|Prime||5 000 USD or equivalent in the account currency|
|R Trader||100 USD / 100 EUR|
RoboForex trading conditions display the standard bid-ask spread (pips) for forex instruments unless otherwise stated. Standard spreads are as stated under normal market conditions. Spreads can widen depending on market conditions.
Spread Cost Formula: Spread x Trade Size = Spread Charge in Secondary Currency*
*Secondary Currency is the Second Currency quoted in an FX pair (CUR1/CUR2 USD/JPY, EUR/USD, etc.)
For a 1 000 EUR/USD trade with a spread of 3 pips (0.0003), the calculation is as follows:
0.0003 X 1 000 = $0.30*
RoboForex is compensated through the bid-ask spread, except when otherwise stated. RoboForex does not charge commissions on any trade.
All instruments are traded on margin allowing you to leverage your positions. RoboForex trading conditions display both margin and leverage amounts. Margin is displayed as a percentage (%) while leverage is displayed as a ratio.
Percentage Margin Formula:
Trade size x margin (%) = Margin required in primary currency*
Leverage margin formula:
Trade size / leverage = Margin required in primary currency*
*Primary currency is the first currency quoted in a forex pair
For a 1 000 EUR/USD trade with a margin requirement of 0.50% or leverage of 200:1, the calculation is as follows:
Percentage margin requirement: 1 000 x 0.005 = €5.00
Leverage Margin Requirement: 1 000 / 200 = €5.00
RoboForex trading conditions display the Over-Night (O/N) interest rates charged/paid on a daily basis for holding a position open past our End of Day time. These rates are displayed in the Overnight Interest – Buy and Overnight Interest – Sell” columns.
End of Day is 22:00 GMT except during Daylight Savings when it changes to 21:00 GMT.
You can use the following formula to calculate your Daily Overnight Interest amount:
Trade amount x daily overnight interest = Daily overnight interest charged/paid*
*Overnight interest charged/paid will be calculated in the primary currency. Primary currency is the first currency quoted in a forex pair.
For a 1 000 EUR/USD trade with a daily overnight interest buy (or sell) rate of -0.0053% and subject to a charge for 1 day, the calculation is as follows:
1 000 x -0.000053 = -0.053 = -€0.05* rounded
Note: RoboForex platforms display overnight interest (swaps) in annualised terms.
Does RoboForex have a Welcome Bonus?
Yes, RoboForex offers a Welcome Bonus. You get 30 USD when you register with RoboForex for the first time; after your personal information has been verified and your account opened.
Follow these 3 simple steps to get your RoboForex Welcome Bonus:
Note: The RoboForex Welcome Bonus may not be applicable in your jurisdiction.
Can I start trading with no money in my RoboForex live account?
No, you cannot start trading if you have not deposited the required minimum balance in your RoboForex live account. You can only trade with no deposit on a free demo account but you are practicing to trade with ‘fake’ money and do not earn profits from any trades.
What leverage does RoboForex offer?
RoboForex offers maximum leverage up to 1000:1 on certain trading accounts.
Where is RoboForex’s headquarters based?
Registered address: 2118 Guava Street, Belama Phase 1, Belize City, Belize
Business address: 9724 Ramiro Duran Street, Belize City, Belize
Telephone: +65 3158 8389
Email: [email protected]
Who is the CEO of RoboForex?
The CEO of RoboForex Global is Rudolph Simmons.
Does RoboForex offer online support?
Yes, RoboForex offers dedicated online Customer Service support for its forex traders in 14 languages via Live Chat on their website. Live Chat is available 24-hours a day on the 5 working days. You can also contact RoboForex Customer Services via email or telephone.
Does RoboForex offer a demo account for forex traders?
Yes, RoboForex offers a free demo account to registered clients.
A demo trading account is a type of forex trading account that is funded with entirely virtual money, but still includes all of the functionalities and technical indicators as a live account. It’s the perfect tool for beginner forex traders because you can become familiar with trading strategies and indicators in real time on your trading platform before you start trading with real money.
Does RoboForex have a mobile app for forex trading?
Yes, RoboForex offers an award-winning mobile app for forex trading.
Does RoboForex publish an Economic Calendar?
Yes, RoboForex publishes an Economic Calendar.
The RoboForex global Economic Calendar comprises routine financial events which affect the financial markets. The events on the RoboForex Economic Calendar are pre-scheduled and include statements made by countries and other leading players in the financial arena such as central banks, the International Monetary Fund (IMF) and governments.
Skilled traders anticipate these events and plan their trades in accordance. Each of these newsworthy economic events can create changes in the value of different financial assets and positions on forex trading.
How to communicate with RoboForex
RoboForex provides dedicated Customer Services in more than 14 languages. You can contact a RoboForex representative via email, telephone or Live Chat on the website.
Telephone and email details for each country can be found on the RoboForex Contact us page.
International phone number for RoboForex Global
+65 3158 8389
Email address for RoboForex Global
FOREX TRADING AFRICA DISCLAIMER
Forex is a complex instruments and trading forex involves a high risk of losing money rapidly due to leverage. You need to understand how forex trading works and decide whether you can afford to take the risk of losing money on trade orders that do not go your way.
Forex Trading Africa annually reviews brokers regarded as the best in the world and provides information on the tools, market analysis and service they offer. We aim to provide important information for you to base your decisions on when choosing the right forex broker for your needs.